Our terms and conditions


Payment in PhoneDroid.fr is secure. We accept payment by credit card and bank transfert.

Right of withdrawal

According to the law, the customer is entitled to a 14-day withdrawal period. To do so, you will be asked to return the unopened product or used.

Repair Under Warranty

All products sold by PhoneDroid.fr are guaranteed one year from the date of purchase. This warranty includes free repair of the product and the return of the repaired product to the customer. If the product can not be repaired, it will be replaced.

Guarantee the process can take up to 90 days.

Customer shipping costs to us will not be supported

PhoneDroid.fr reserves the right to refuse to support any product that would have the following signs:

- Products externally damaged (cracked screen, having caused the fall malfunction)

- The oxidized or burned products

- Products opened, modified in software that makes non-compliant product

- Any type of use root (root out done by us) rom modification or overclocking


Any failure related to the screen (broken glass, touch off, etc ...) as well as any motherboard change are not covered by the warranty, the repairs will be billed to the customer.

At a warranty claim, we give your brand who will fix it.

In this case, we kindly ask customers to adjust the repair and return costs.


Transport and Delivery

Any order placed with PhoneDroid.fr be sent via La Poste, Chronopost or DHL. A tracking number will be provided to monitor the tracking of the shipment.

PhoneDroid.fr can not be held responsible for any damage during transport, malfunction found in delivery will mean failure during the warranty period. The customer must open the package in the presence of the deliveryman, express reservations on the slip and contact PhoneDroid.fr the day of delivery. Any package delivered is considered in good condition.

PhoneDroid.fr disclaims any liability for loss or theft of the package if the status of monitoring is "Delivered".

In case of loss of the parcel, PhoneDroid will refund the customer or send a new command upon confirmation by our carriers for the loss of the package. We will refund within 30 working days maximum.

In case of pre-order date estimates are provided for information only, PhoneDroid can not be held responsible for any delays caused by the manufacturer.



PhoneDroid.fr agrees not to transmit your personal information to any third party, the information collected is used solely to process your order.

CNIL performed.


Any order implies an obligation to accept these Terms and Conditions.

You acknowledge having read and approved the terms.


Our address:


66 Rue Jean Baptiste Lebas

59910 Bondues


Siret: 530 898 253 00022


The contents (images) on the site are the intellectual property of:

Shenzhen SXV Technology Co. Ltd

62 #, Shibida Building, ZhenHuang Road 55

Futian District

518031 Shenzhen